“Wear It Good” uses a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you (the customer) ordered the wrong size, wrong color, or simply changed your mind.
However, in cases of a damaged product or a manufacturing error, the print-on-demand company that “Wear It Good” utilizes, offers a free reprint or a refund. In order to receive a reprint or a refund, you MUST CONTACT US WITHIN 30 DAYS OF PRODUCT DELIVERY. Simply get in touch with our support team by click the following link, “Submit Issue” form and provide a clear photo showing the issue. There is no need to return the damaged product.
If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.
Please note that “Wear It Good” will not be held responsible and will not offer reprints or refunds if you (the customer) ordered the wrong size, wrong color, or changed your mind. In the event of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund.
For DTG (Direct-To-Garment) products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.